State Farm® Insurance Agent Jessica Barnes
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Terry Cromer
April 27, 2026
5
out of
5
rating by Terry Cromer
"Called State Farm and Rachel Sauls gave great service sending all the papers I need. Thank you!"
Peyton Bailey
April 20, 2026
5
out of
5
rating by Peyton Bailey
"Excellent service! Helped me cut my payment in half :D"
We responded:
"Hey Peyton! Thank you so much for the kind words. That makes me happy to hear on this Monday morning! Have a blessed day, and welcome to OUR State Farm family! "
Julie Hornsby
April 17, 2026
5
out of
5
rating by Julie Hornsby
"Jessica has a pure heart of gold and goes the extra mile to assure her customers are well taken care of from start to finish. You will not find anyone in the insurance industry that cares more!"
We responded:
"Julie, this review brought tears to my eyes! I am so thankful for you! Thank you for your business and friendship! We love having you in our State Farm Family!"
Matt G
April 17, 2026
5
out of
5
rating by Matt G
"Rachel was a huge help, and Jessica has been very welcoming. It's the most painless insurance I've ever gotten."
We responded:
"Hey Matt! Thank you so much for the kind words. That makes me happy to hear on this Friday afternoon! Have a blessed day, and welcome to OUR State Farm family!"
Lindsey Wickham
April 17, 2026
5
out of
5
rating by Lindsey Wickham
"Rachel provided me with exceptional service and helping my needs in finding the best matched policy that fits my insurance needs! Recommend 10000/10"
We responded:
"Hi Lindsey! Thank you so much for this wonderful review! I am so happy to hear that Rachel took such great care of you! We truly try to go above and beyond for customers. We appreciate your trust, and always here if you need us. Thank you for being in OUR State Farm Family! "
Sar CWA
April 17, 2026
5
out of
5
rating by Sar CWA
"Jessica and her office staff go above and beyond to help customers. Jessica has personally helped me when in vacation and after hours. Who else does that? Abby and Jordan have also been great help to me. I don’t remember everyone’s names but they are all 5plus stars."
We responded:
"Hi Sabrena! Thank you so much for this wonderful review! I am so happy to hear that we took such great care of you! We truly try to go above and beyond for customers. We appreciate your trust, and always here if you need us. Thank you for being in OUR State Farm Family! "
Gregory Buderus
April 17, 2026
5
out of
5
rating by Gregory Buderus
"Jessica is amazing! She assisted in switching over our car insurance and getting us started with life insurance policies. Jess is extremely thorough and made us feel comfortable every step of the way explaining things as we went. When our homeowners insurance dropped us, and she couldn’t cover it due to the age of our home she still went the extra mile and got us in touch with someone she trusted who could get us taken care of. Jessica made the process so incredibly easy!"
We responded:
"Hi Greg! Thank you for the five stars! We love having you in our State Farm Family! "
Priest Site Services
April 17, 2026
5
out of
5
rating by Priest Site Services
"Jessica is THE BEST agent I've ever had! She goes above and beyond. Gets me the best rates. I always send my friends and family her way!"
We responded:
"Hi Randi! Thank you so much for this wonderful review! You are too kind to me. I appreciate you so much! Thank you for being in OUR State Farm Family! "
Matrelle
April 17, 2026
5
out of
5
rating by Matrelle
"Abby was so helpful with all of our insurance needs—truly the best! ⭐️ If you’re looking for someone knowledgeable, responsive, and easy to work with, I highly recommend her!"
We responded:
"Hi Matrelle! Thank you so much for this wonderful review! I am so happy to hear that Abby took such great care of you! We truly try to go above and beyond for customers. We appreciate your trust, and always here if you need us. Thank you for being in OUR State Farm Family! "
Mallory Taylor
April 17, 2026
5
out of
5
rating by Mallory Taylor
"Abby is the BEST agent I have ever had. You would be lucky to use her."
We responded:
"Hi Mallory! Thank you so much for this wonderful review! I am so happy to hear that Abby took such great care of you! We truly try to go above and beyond for customers. We appreciate your trust, and always here if you need us. Thank you for being in OUR State Farm Family! "
Crawford Adams
April 17, 2026
5
out of
5
rating by Crawford Adams
"10/10 loved how easy and quickly everything is done. Thank you, Jessica for giving me one less thing to worry about."
We responded:
"Hey Bubba! Thank you so much for this wonderful review! I am so happy to hear that we took such great care of you! We truly try to go above and beyond for customers. We appreciate your trust, and always here if you need us. Thank you for being in OUR State Farm Family! "
Seth Watson
April 13, 2026
5
out of
5
rating by Seth Watson
"Jessica and her staff are very helpful with questions and get back with you fast . Thank you for such an easy transition !!"
We responded:
"Hi Seth! Thank you so much for this wonderful review! I am so happy we took such great care of you! We truly try to go above and beyond for customers. We appreciate your trust, and always here if you need us. Thank you for being in OUR State Farm Family! "
Katie Shimabukuro
April 2, 2026
5
out of
5
rating by Katie Shimabukuro
"Abby was so professional and helpful. She helped me get the best insurance rates and was so nice! Highly recommend!"
We responded:
"We love our Abby! I am glad you had a great experience! & We also love having you in the State Farm Family!"
randi griffith
April 2, 2026
5
out of
5
rating by randi griffith
"Absolutely love my agent Natasha, she is always so helpful and kind."
We responded:
"Hi Randi! Thank you so much for this wonderful review! I am so happy Tasha took such great care of you! She truly tries to go above and beyond for customers. We appreciate your trust, and always here if you need us. Thank you for being in OUR State Farm Family! "
Natasha Whaley
April 2, 2026
5
out of
5
rating by Natasha Whaley
"All the girls at the office will handle anything you throw their way! They are so wonderful & love working with them!"
We responded:
"Thank you so much for this wonderful review! I am so happy our girls have taken such great care of you! We truly try to go above and beyond for customers. We appreciate your trust, and always here if you need us. Thank you for being in OUR State Farm Family! "
jette stewart
April 2, 2026
5
out of
5
rating by jette stewart
"Abby Estes has been the most helpful insurance agent I’ve ever worked with. She made finding the right plan easy as could be!"
We responded:
"Hi Jette! Thank you so much for this wonderful review! I am so happy Abby took such great care of you! She truly tries to go above and beyond for customers. We appreciate your trust, and always here if you need us. Thank you for being in OUR State Farm Family! "
Amy Hawkins
April 2, 2026
5
out of
5
rating by Amy Hawkins
"Abby was super helpful with all of my insurance questions! She’s the best!"
We responded:
"Grateful for the five stars, thank you! We love having you in the State Farm Family!"
Marilyn Hart
March 28, 2026
5
out of
5
rating by Marilyn Hart
"We worked closely with Rachel. She offered ideas for coverage, discussed the benefits and scenarios we might encounter to allow us to make an informed decision on type and level of homeowners insurance coverage. She was prompt in responding to our pre-quote questions. Thank you Rachel for a job well done."
We responded:
"Hi Marilyn! Thank you so much for this wonderful review! I am so happy Rachel took such great care of you! She truly tries to go above and beyond for customers. We appreciate your trust, and always here if you need us. Thank you for being in OUR State Farm Family! "
Kevin Knight
March 24, 2026
5
out of
5
rating by Kevin Knight
"I've have a great experience. I've been in several times recently to get quotes or with questions. The staff is always patient, knowledgable and helpful in making sure I have the coverage and information I need. Highly recommend!"
We responded:
"Hi Kevin! Thank you so much for the kind words! We truly appreciate your business and thank you for being in OUR State Farm family! "
Cody Mays
March 20, 2026
5
out of
5
rating by Cody Mays
"I don’t usually take the time to leave reviews, but I had to make an exception after working with Rachel. From start to finish, she made the entire insurance process feel effortless, stress-free, and honestly… kind of enjoyable (which I never thought I’d say about insurance). Rachel is incredibly knowledgeable, patient, and genuinely cares about finding the best possible coverage for you—not just pushing a policy. She took the time to explain everything in a way that actually made sense, answered all my questions without rushing, and made sure I felt confident in my decisions. What really stood out was her professionalism mixed with a personal touch. You can tell she takes pride in what she does, and it shows in how she treats her clients. It’s rare to find someone who is both sharp and easy to work with, but Rachel absolutely nails that balance. If you’re looking for someone you can trust who will go above and beyond, Rachel is the one. Highly recommend!"
We responded:
"Wow!!! This means so much to us. Thank you for taking the time to share your experience! Rachel truly goes above and beyond to make sure our customers feel confident and cared for, and it’s amazing to see that reflected here. We appreciate your trust in our team and are always here whenever you need us! Thank you for being in our State Farm family! "
Ruben Meneses
March 20, 2026
5
out of
5
rating by Ruben Meneses
"Myself and my wife have used Natasha Whaley for life insurance for our whole family. She was incredible to work with through the whole process and made it super fast and simple. Would 100% recommend her for all of your insurance needs!"
We responded:
"Thank you so much for your kind words and for trusting us with your family’s life insurance needs! We’re so glad Natasha made the process simple and easy for you—that’s exactly what we strive for. We truly appreciate your recommendation and are so happy to have your family as part of our State Farm family!"
LK
March 20, 2026
5
out of
5
rating by LK
"Rachel is so knowledgeable and answered all of my questions and concerns when switching insurance providers. 10/10 recommend to anyone and everyone! She will get you taken care of!"
We responded:
"Thank you so much for this amazing review! We’re so proud of Rachel!! She always goes above and beyond to make sure our customers feel confident and taken care of. We truly appreciate your trust in us and are so happy to have you in our State Farm family!"
Tommy James Haslett
March 16, 2026
5
out of
5
rating by Tommy James Haslett
"Jordan has always been a pleasure to speak with, always very polite and upbeat, and showed real concerns when dealing with my issues."
We responded:
"Hello Mr. Haslett! I am so happy to hear you’ve had great experiences with Jordan; we love her too! Thank you for the wonderful review! Have a blessed & wonderful day!"
Cledie Drayton
March 9, 2026
5
out of
5
rating by Cledie Drayton
"I really enjoyed my overall experience with my new agency today is very easy and she was very polite"
We responded:
"Hi Cledie! Thank you for the five stars & kind words! We are so happy you are part of our State Farm Family! "
David Asbury
February 22, 2026
5
out of
5
rating by David Asbury
"Stopped into this office after moving to Dothan from out of town. Excellent customer service! Rachel was professional, knowledgeable, and very helpful, and she even followed up with me the next week, as promised. Very happy with how easy it was getting a new policy at this office 👍"
We responded:
"Hi David! WOW, what a wonderful review! Thank you so much for the five stars!! You are so appreciated! Thank you for being in our State Farm Family, have a blessed day!"